To enable the Hold Item feature in the SoftPoint dashboard and use it on the device, follow these steps:
In the SoftPoint Dashboard:
- Log in to the SoftPoint dashboard.
- Select Configuration under the SETUP section on the left.
- Under Configuration, choose Settings.
- Scroll down on the right side to reach default settings.
- Set the Hold Items option to YES.
- Click Save Changes at the bottom.
On the Device Side:
- Log in to the SoftPoint app using your employee ID.
To Hold an Item:
- Select the item you wish to hold.
- Tap the Hold button.
This will stop the item from being printed at the kitchen printer, allowing other items to be sent.
To Fire a Held Item:
- Select the held item.
- Tap the three dots icon in the lower left corner.
- Select Fire to send the held item to the kitchen.
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