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  1. SoftPoint Help Center
  2. POS

POS

Payments

  • Applying a Surcharge on Credit Cards
  • Cash Discount/Dual Pricing
  • Cash Payment
  • How does Cash Discount Work
  • How does Credit Card Surcharge Work
  • How To Add Discounts To Tickets and Items
See all 15 articles

Refunds

  • How long it can take for a voided payment to show on a customers bank statement?
  • How to do a Partial Refund
  • How To Do a Refund

Ordering

  • Adjusting Covers
  • Automatic Fire
  • Hold and Fire - SP POS
  • How to 86 Items
  • How to Add Item Directly from the Device
  • How to Apply a Special Message to the Kitchen
See all 16 articles

Employees

  • Employee Batch Out
  • Register New Mag Card to Existing User

General

  • Device Settings - Connectivity
  • Device Settings - Dark Mode
  • Device Settings - Get Help
  • Device settings - Manage Printers
  • Device Settings - Navigation Bar
  • Device Settings - POS Refresh
See all 17 articles

External POS

  • Common POS Errors (Ticket Locked)
  • How to sync employees
  • Transferring payments (including how to partial refund an overpayment)

External Quick Service

  • How to Make a Payment (Quick Service Specific)

Quick Service

  • How to Exit QuickPoint
  • How to Pair a Payment Device to a Workstation

Tip Adjust

  • How To Adjust Tips on SoftPoint

Factor4

  • How to Load a Gift Card
  • Redeeming a Gift Card

Fishbowl

  • How do I redeem a code for Fishbowl loyalty?
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