Adjusting Covers

Please see the video below on how to adjust covers after sending the order on the SoftPoint App. 

Adjusting Covers or Guest Count on a Ticket in SoftPoint POS

1. Starting the Order:

   • Begin by starting your order in the SoftPoint POS.
   • Choose the number of covers or guests for the ticket. For example, select 3 covers initially.

2. Adding Items to the Ticket:

   • Add items to the cart for the chosen number of covers (3 covers in this example).

3. Adjusting Covers After Sending the Order:

   • If you need to increase the number of covers after sending the order, follow these steps:
     • Click on the ticket info or ticket details option.
     • Change the number of covers from 3 to 4 (adjust as needed).
     • The ticket will now reflect the updated number of covers (4 covers in this example).

4. Managing Items for New Covers:

   • After adjusting the covers to 4, you can:
     • Long press and move existing items to the new seat (cover).
     • Order additional items for the new seat, if needed.

5. Limitations on Reducing Covers:

   • Note that you cannot reduce the covers count (e.g., from 4 back to 3) if items are assigned only to the new seat (cover).
   • Before reducing covers, you must move items either to another seat or redistribute them across all seats.

6. Finalizing Adjustments:

   • Ensure all items are appropriately allocated across seats before making any changes to the covers count.
   • Save the adjustments once all items are correctly managed across covers.

7. Conclusion:

   • This process allows you to dynamically adjust covers or guest counts on a ticket in the SoftPoint POS system, ensuring flexibility in managing orders even after they are initially placed.

Summary

This method allows you to easily update the number of covers or guests on a ticket in the SoftPoint POS, and reallocate or add items as necessary. Ensure that any changes made to the covers count are done with all items properly allocated.