Order By Seat

Please review below the intructions and video on how to order by seat!

• Steps to Assign Seats in SoftPoint POS

  1. Log into the SoftPoint Application:

     • Start by logging into the SoftPoint POS application.

  2. Choose or Create a Ticket:

     • Select an existing ticket or create a new ticket if you don't have one yet.
     • For a new ticket, select a table to associate with the order.

  3. Input the Number of Covers:

     • Input the number of covers (guests) at the table. For example, if you have 4 guests, enter 4 covers.

  4. Select Items to Order:

     • Choose the items you would like to order from the menu.

  5. Seat Assignment for Each Item:

     • When prompted, select a seat for each item.
     • Seat selection can be required or optional, based on your system settings.
     • You can assign an item to one seat, multiple seats, or all seats.

     Example:

     • Select seat one for the first item.
     • Select all seats for the second item (this will divide the item equally among the number of covers).

  6. Review Item Distribution:

     • As you order, an indicator will show how many items are applied to each seat.
     • In the shopping cart, items will be organized by seat:
       • An item assigned to seat one will show as a full item.
       • An item assigned to all seats will show as divided according to the number of covers.

  7. Editing Seat Assignments:

     • To edit the seat assignment, long press and hold the item in the cart.
     • Modify the seat assignment as needed to reflect changes.

  8. Send the Order:

     • After making any adjustments, click send to finalize and send the order.
     • The seat numbers will be sent to the POS system and will print in the kitchen or appear on the KDS (Kitchen Display System).

  Summary

  By following these steps, you can effectively assign and manage seats for each item in your order. This feature allows for accurate item distribution, ensuring items are sent to the correct seat and prepared accordingly in the kitchen or by the waitstaff.