Voided Tickets Report

To access the Voided Tickets Report in the SoftPoint dashboard:

1. Navigate to Reports: Under the OPERATIONS section on the left, select Reports.
2. Locate the Voided Tickets Report: Scroll down to the Payments and Discounts section on the right and click View next to the Voided Tickets option.

Using the Voided Tickets Report

• Search and Date Filters:

  • On the left, you can search for specific voided tickets.
  • On the right, select a date range (e.g., today, yesterday, last 7 days, last 30 days, last month, this month, or a custom range).

• Report Details:
  Once generated, the report shows:

  • Ticket number
  • Date and time of creation
  • Date and time of voiding
  • Who voided the ticket
  • Terminal used for voiding
  • Ticket amount

• Viewing Ticket Details: Click on a ticket to see detailed information.

• Export Options: You can export the report as an Excel, PDF, or CSV file.