How to Send Logs (BroadPOS)

Log in to your SoftPoint POS device.

Tap the three lines (menu icon) in the upper-right corner.

Select "Settings" from the menu.

Tap on "Upload Logs".

The system will automatically begin uploading the logs from your device.

Wait a few seconds for the upload to complete.

Once done, a message will appear:
"Logs uploaded successfully".

Tap “OK” or “Got it” to finish.