How to Access and Use the Age Gating Logs Report
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Accessing the Report
- On the left side of the dashboard, under Operations, select Reports.
- Scroll all the way down on the right to reach the Tools section.
- Click View next to Age Gate Logs.
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Setting Up Filters
- Date Selection: Choose a specific date or date range.
- Advanced Search: Search for a guest by their name or phone number.
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Understanding the Report Details
- Guest Name: The full name of the guest.
- Phone Number: The guest's contact number.
- Terminal: The terminal where the age gating service occurred.
- Source:
- Kiosk
- Security Point
- Service: Age gating for certain items with age limits.
- Check-In: Information about the check-in process.
- Biometric Score: The matching percentage score generated after taking a selfie, verifying the guest's identity.
- Date and Time: When the age gating service took place.
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Exporting the Report
- Click the Export button on the top left corner.
- Export as Excel, CSV, or PDF.
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