Reissue Receipts on POS

Please see below instructions and a video for how to Re-print, Re-text or Re-email receipts on the SoftPoint App. 

There are two methods to access the receipt:

• Method 1:
  • Go to the ticket, whether it is an open ticket or a closed check.
  • Under the payment section, view all payments made on the check.
  • Click on the payment to see the option "details."
  • Select "details" to view transaction details.
  • Click on "receipt" to choose to email, text, or print the receipt.
• Method 2:
  • Click on the top three dash marks.
  • Navigate to "reports."
  • Select "transactions" to view a list of all transactions at the location.
  • Find the desired payment and select it.
  • View the transaction details as before.
  • Choose "receipt" to email, text, or print the receipt