Virtual Terminal

Process a Card-Not-Present Transaction

This guide explains how to process a card-not-present transaction using the Virtual Terminal feature.

Step 1: Open Virtual Terminal

1. Log in to your dashboard.
2. In the left navigation menu, locate Operations.
3. Click Virtual Terminal.

Step 2: Enter Transaction Details

1. On the left side of the Virtual Terminal screen:
   1. Enter the Amount.
   2. Leave the Process Type and Type field unchanged.

2. Scroll down and:
   1. Check the Store Card box.
   2. Enter the cardholder's Phone Number.
   3. Enter the cardholder's Email Address.

Step 3: Start the Payment Process

1. Verify the information entered on the left side.
2. Click Start Payment Process.

This activates the payment entry section on the right side of the screen.

Step 4: Enter Cardholder Information

In the panel on the right, enter the following details:

• Cardholder Name
• Card Number
• Expiration Date
• CVV/Security Code
• Billing Address

Step 5: Submit the Transaction

1. Review the information for accuracy.
2. Click the blue Submit button.

Step 6: Confirm Success

After submission, a confirmation notification will appear indicating that the payment has been successfully processed.

 

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Troubleshooting Tips

• Ensure all required fields are completed before clicking Submit.
• Verify that the card number, expiration date, and CVV are entered correctly.
• Confirm that the billing address matches the cardholder's information.
• If the transaction is declined or an error occurs, review the entered information and try again according to your organization's payment processing procedures.