Set Up a Label Printer for KDS

Confirm Supported Printer Types

• Your KDS system supports the following label printers:
  • Epson
  • Bixolon
  • Zebra
• Any of these may be used for label printing depending on what you have available.
• Note: See this article for more detailed information: Fresh KDS Label Printer Guide

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1. Go to KDS Settings

• In the KDS software, navigate to Settings.
• Inside Settings, locate the Printers section.

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2. Choose Your Printer Model

• Select the printer model you're adding.
• You can connect via:
  • Bluetooth
  • USB, or
  • Local Network
• If using Bluetooth:
  • Tap the “Bluetooth Allowed” option to enable BT searching.
  • The KDS will scan for nearby printers.

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3. Select the Printer

• After scanning, a list of available printers will appear.
• Identify your printer by matching its MAC address (found on the side of the printer).
• Select the correct printer in the list.

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4. Configure Printer Details

• Once selected, the system will autofill:
  • Printer Name
  • Printer Series

You may:

• Rename the printer if desired.
• Correct the series if it auto-detects incorrectly.

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5. Adjust Font Size

• Choose your preferred print font size:
  • Normal, or
  • Large
• This can be changed later if needed.

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6. Choose Printing Options

Two important settings appear here:

• Automatic Printing
  • Enable this if the printer should automatically print when certain order events occur.
  • Labels print instantly based on the order type and event settings you configured.
  • When enabled, you can configure:
    • Which order types trigger printing (for-here, drive‑thru, curbside, to‑go, delivery, pickup).
    • Whether printing occurs when the order is received or bumped.
  • If automatic printing is not enabled, printing can still be done manually from tickets.
• Label vs. Ticket Mode
  • Select whether this printer is:
    • A Label Printer (e.g., like Starbucks uses for stickers), or
    • A Ticket Printer

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7. Finalize Setup

• Tap Configure to save your settings.
• The printer is now set up and ready for use.