Tablet/Monitor
Fresh KDS is compatible with iOS 13+ and Android tablet devices.
- It is not intended for phones or computers.
- Amazon Fire Tablets are not supported.
Label & Ticket Printing
Note: If a location is enrolled in the Fresh KDS "Premium Tier", it supports label & ticket printing.
- Fresh KDS supports the following Bixolon Printers
- Bixolon SRP-S300LOBIK Liner-Free Restick Label Printer (Bluetooth)
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Bixolon SRP-S300LOBIK5K Liner-Free Restick Label Printer (Bluetooth)
- They support the following Labels for Bixolon Printers:
- Fresh KDS supports the following Zebra Printers
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Zebra ZD410/ZD411 USB/BLE/Wireless Thermal Desktop Printer*
- They support the following Labels for Zebra Printers:
- 2"x1.5" Labels
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2"x574' Ticket Paper
*Although future production of the Zebra ZD410 printer is discontinued, Fresh KDS can still support customers using this model.
- They support the following Labels for Zebra Printers:
-
Zebra ZD410/ZD411 USB/BLE/Wireless Thermal Desktop Printer*
- Fresh KDS supports the following Epson Printers
How to Connect a Printer to Fresh KDS
- To connect a printer to Fresh KDS, you must first set up the Printer.
- Follow the steps provided in the Fresh KDS setup guide for Bixolon SRP-S300, Zebra ZD410, or Epson to first set up your printer.
- Once set up, the below steps can be completed in Fresh KDS.
- From the Fresh KDS app, navigate to Settings - Printers.
- Tap to configure your type of Printer (Epson, Bixolon, or Zebra ZD410). Once detected, it will appear as an available printer.
- Tap to select your Printer.
- Enter a new Printer Name.
- Select the Printer Option you plan to use.
- Label Printer - Print labels.
- Ticket Printer - Print paper tickets.
- Toggle On to enable Automatic Printing by Order Type, if applicable.
- If disabled, a print option will be available for individual items on a ticket
- If Automatic Printing is enabled, tap Print to choose from the following options:
- When Received - Print when the order appears on the Fresh KDS screen.
- When Bumped - Print when the order is bumped from the Fresh KDS screen.
- Tap ‘Configure.’
- Tap ‘Test Print’ to verify the printer connection.
Special Notes For Android 12 Users
- Android 12 requires App Permissions for Location & Nearby devices to discover Bluetooth Printers.
- If running V. 2.21.15 or higher, Fresh KDS will prompt the user to allow Fresh KDS access to these permissions, or:
- On your Android tablet, navigate to Settings - Apps.
- Tap to select Fresh KDS, and tap App Permissions.
- Tap 'Location' and select 'Allow only while using the app.'
- Navigate back to App Permissions.
- Tap 'Nearby devices' and select 'Allow.'
How to Print Tickets in Fresh KDS
- Once a Bluetooth printer is set up and connected to Fresh KDS, a print option will be available from the Three Dots - Action Menu on a ticket.
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If Automatic Printing is enabled:
- The selected order types will automatically print
- The Three Dots - Action Menu will provide an option to reprint the ticket.
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If Automatic Printing is disabled:
- The Three Dots - Action Menu will provide an option to print individual items on the ticket.
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