To process a partial refund on a transaction:
- Find Transaction: Go to "Reports" and locate the transaction you want to refund.
- Select Refund Option: Choose the "Refund" option and select "Partial."
- Enter Refund Amount: Input the desired refund amount (e.g., $2) and submit.
- Process Refund: Complete the refund. The updated transaction will show the refunded amount and the new total.
To process a Partial refund on a ticket:
- Find ticket: Go to "tickets" and edit the search for "closed" and verify that the correct day is selected.
- Select transaction: On the ticket, tap on whichever payment you need to preform a refund on and select the "details" option.
- Select Refund Option: Choose the "Refund" option and select "Partial."
- Enter Refund Amount: Input the desired refund amount (e.g., $2) and submit.
- Process Refund: Complete the refund. The updated transaction will show the refunded amount and the new total.
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