Tickets By Date Report

To access the Tickets By Date Report in the SoftPoint dashboard:

1. Log In: Sign in to the SoftPoint dashboard.
2. Navigate to Reports: Under OPERATIONS on the left, select Reports.
3. Locate the Tickets By Date Report: Scroll down to the Sales section on the right and click View next to Tickets By Date.

Using the Tickets By Date Report

• Search and Date/Time Filters:

  • At the top, you can search for a specific ticket.
  • You can also select a date or time frame (e.g., today, yesterday, last 7 days, last 30 days, this month, last month, or a custom range).

• Ticket Status Filters:
  You can choose to view:

  • All tickets
  • Voided tickets
  • Closed tickets
  • Open tickets
  • Closed tickets with due
  • Refunded tickets
  • Pending tickets

• Report Details:
  The report displays a list of tickets based on the selected filters. By clicking on a ticket number, you can view details like ordered items and payment information.

• Receipt Options:
  In the top right, you can issue or print a receipt by selecting Receipt and choosing from options like e-mail, text, print, or QR code.