Table Service PATT

Please see the video and instructions below on how Table Service with Pay and Order at table works:

• 1. Steps to Process a Payment Using SoftPoint

     1. Log into SoftPoint:

        • Begin by logging into the SoftPoint system.

     2. Access the Table Layout Screen:

        • Once logged in, start on the table layout screen where you can select different areas such as main room or patio.

     3. Select a Table and Start a Ticket:

        • Choose a table where the order will be taken.
        • Start a new ticket for the table.

     4. Fill in Ticket Details:

        • Enter the necessary details for the ticket.
        • Optionally, you can change the dining type if needed (e.g., dine-in, take-out).
        • The table and writing center will be set based on your selection.

     5. Proceed to Add Items:

        • Click continue to proceed.
        • Add the items to the ticket and send the order to the kitchen.

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     Payment Process

     1. Option 1: Pay Directly on the Terminal:

        • If you're using the terminal to process payment, you can pay directly by choosing the payment method (e.g., cash).
        • Process the payment for the ticket, then select receipt options if desired.
        • Once completed, the ticket will be marked as closed.

     2. Option 2: Use a Separate Device:

        • Alternatively, log into a separate device to see a list of open tickets.
        • Select the ticket you want to continue adding items to.

     3. Continue Adding Items:

        • Add more items to the ticket as needed.

     4. Payment Processing on Separate Device:

        • Once ready to complete the order, click Pay and choose the card payment option.
        • Select a tip amount and proceed with the payment process.

     5. Finalizing Payment:

        • The payment will be processed on the device.
        • Afterward, select receipt options if required.

     6. Mark Ticket as Closed:

        • Once the payment is completed, the ticket will be marked as closed.
        • Re-select the table, and you will see that the ticket has been closed and updated.

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     This guide walks you through the entire process of managing and closing a ticket in SoftPoint, from selecting a table to processing the payment and marking the ticket as closed.