Partial Approvals

hen a payment is partially approved in the SoftPoint system, here's what you can expect:

1. Partial Approval Notification:

   • A yellow exclamation point will appear on the screen indicating the partial approval.
   • The amount approved will be shown along with the remaining balance that still needs to be paid.

2. Employee Action Required:

   • After the partial approval is displayed, the system will prompt the employee to enter their PIN number to proceed.
   • This step ensures that a staff member is aware of the partial approval and can take appropriate action (e.g., process a second payment or follow up with the customer).

This feature helps alert staff to any payment issues and ensures that the correct amounts are handled during the transaction process.