Please see the video below on how to adjust tips on the SoftPoint App.
Adjusting a Tip in SoftPoint
1. Accessing Transaction Details:
- Start by accessing your ticket list within the SoftPoint application where all your transactions are listed.
2. Select Transaction:
- Find and select the specific transaction you want to adjust the tip for.
- Tap on the transaction to open its detailed view.
3. Adjust Tip Option:
- Inside the transaction details, look for the "Adjust Tip" option.
- Tap this option to proceed with adjusting the tip amount.
4. Alternative Method:
- Alternatively, access the transaction through the menu:
- Tap the three lines in the upper right corner.
- Navigate to Reports, then select Transactions Report.
- Find and select the transaction you wish to adjust.
5. Enter Adjustment Details:
- After selecting Adjust Tip, you'll be prompted to enter the new tip amount.
- Input the desired tip amount and confirm the adjustment.
6. Confirmation:
- After confirming the adjustment, SoftPoint will process the tip change.
- A confirmation message will appear to notify you that the tip adjustment was successful.
Summary:
- Steps: Access transaction → Tap "Adjust Tip" → Enter new tip amount → Confirm adjustment.
- Outcome: Successfully adjust the tip for a processed transaction in SoftPoint.
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